Customer Satisfaction

  • Customers come first
  • Focus on one customer at a time
  • Exceed all expectations
  • Smile and always say “Thank you”
  • Passionately serve all customers


  • Focus on what is being said
  • Take time to listen
  • Listen with respect
  • Be accessible and approachable


  • Treat everyone the same - with respect and courtesy
  • Everyone is important
  • Respect others’ time


  • Turn each situation into a win-win
  • We will only win by using our values and integrity
  • Celebrate successes – we all win together

 Positive Attitude

  • Turn challenges into opportunities
  • There is no room for negativity
  • Hire the best
  • Promote excellence


  • Encourage excellence
  • Lead by example
  • Mentor others
  • Empower everyone to be successful


  • Have conviction
  • Be passionate and committed


  • Don’t lie. Don’t cheat. Don’t steal.


755 North Country Club Drive Suite 16

Mesa AZ 85201

MSL Precision LLC 2017

The MSL Precision Core Values


  • One for all and all for one!
  • Teamwork is a key to success
  • Celebrate successes as a team
  • There is no “I” in team; we do everything together


  • Own our Vision, Mission and Values
  • Be accountable for what we do and how we do it


  • Perform with enthusiasm, drive and a “can do” attitude


  • Continually improve the way we do business by embracing change:
  • Challenge the status quo
  • Stretch our goals
  • Think outside the box and be flexible
  • Embrace diversity and appreciate differences


  • Choose your attitude
  • Celebrate


  • No bureaucracy
  • Make decisions at the source
  • The only thing to add is value


  • Consider the impact on the environment in all we do


  • Safety is #1. Period.
  • Maintain a safe work environment as a team
  • A perfect safety record is a result of individual choices

Work Smart

  • Learn from mistakes
  • Continually Improve


  • Always be thankful for what you have
We Listen        We Consult          We Deliver